Deleting your account and your data
You can delete your account at any time. This page exists so that it is written down plainly, and because Google Play and the App Store require it to be reachable without installing anything.
From the app
- Open Settings.
- Sign out of every other device if you want those sessions ended first.
- Ask for deletion from the account section, and confirm.
By email
Write to the address below from the email address the account uses. We will confirm before anything is deleted, because deletion cannot be undone.
privacy@alimenta.top
What is deleted
- Your sign-in identity: your email address, your name, and every active session.
- Your membership of every business, and the permissions that came with it.
- Notifications addressed to you.
What stays, and why
- A business you share with other people does not disappear when you leave it. Its products, stock, deliveries and till history belong to the business, not to you alone. If you are the only member, ask us to delete the business itself and we will.
- Entries in a financial journal are not removed, because a journal that can be edited after the fact is not a record. Where a document names you as the person who made it, the name is replaced rather than the document deleted.
- Anything we are required by law to keep, for as long as that applies.
How long it takes
Deletion happens within 30 days of the request. There are no database backups to outlive it.